Frequently Asked Questions (FAQ)
1. What services do you offer?
We provide a full range of virtual assistant services, including Executive Assistance, Lead Generation & Cold Calling, Social Media & Admin Support, Customer Service, and Appointment Setting. Our goal is to help your business operate smoothly, save time, and grow efficiently by handling both routine and complex tasks.
2. How are your Virtual Assistants selected?
Our VAs go through a rigorous selection process that includes skills assessments, experience verification, and background checks. They also receive ongoing training to ensure they maintain high standards of professionalism, reliability, and competence.
3. How soon can a VA start working for my business?
After onboarding and alignment with your business processes, a VA can usually start within 1–2 weeks. The exact timeline depends on the complexity of your tasks, the tools you use, and your specific requirements.
7. Can I adjust my VA’s workload over time?
Yes. Our services are flexible to meet your evolving business needs. You can scale hours, delegate new tasks, or adjust responsibilities as your business grows.
4. Can your VAs handle confidential or sensitive information?
Yes. All our VAs are trained to manage confidential data with discretion and follow strict security protocols. We prioritize the safety and privacy of your business and client information.
5. How will I communicate with my VA?
Communication is fully flexible and tailored to your preferences. You can connect with your VA through email, chat apps, video calls, or project management tools. Regular check-ins ensure tasks are completed efficiently and on time.
6. Do your VAs receive training?
Absolutely. Every VA completes a structured 90-day development program, gaining hands-on experience and learning best practices for your business. Continuous training ensures they grow into reliable, strategic partners who can handle increasingly complex tasks.
8. How do I get started with VA Assist Elite?
Getting started is easy. Simply contact us via email or phone, share your business needs, and we’ll match you with the right VA. We then guide you through the onboarding process so your VA can start supporting your business quickly and effectively.